Enterprise customers receive privileged access to support, with prioritized access compared to the Standard Support included in lower plans. Response times for regular support requests are 24 hours and less than 6 hours in emergencies.
All Enterprise customers have designated access to experienced team members via synchronous & asynchronous messages in a dedicated, private Slack channel.
The Slack channel provides direct access to our team of experts: from dedicated Customer Success Managers to our Technical and Support teams.
To guarantee peace of mind, we make a set of resources available to all Enterprise Customers for automated system availability monitoring.
As an Enterprise customer, you receive exclusive early access to new features via your release candidate instance. You will also receive the option for late adoption of new feature releases to reduce any risk associated with the deployment of new code.
BEE Content Design, Inc.
450 Townsend St.
San Francisco, CA 94107
BEE is part of Growens
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